Returns

Missing, Damaged, or Defective Merchandise

JumpSport takes great pride in the products we offer. We are constantly evaluating the quality control of our products, and our packaging and shipping methods. Please inspect all components prior to the assembly to insure that you do not have any missing, damaged, or defective parts. If you have a discrepancy, please call Customer Service at (02) 9898 1405 within 5 days of delivery of merchandise, to report any missing, damaged, or defective parts. Jumpsport will take prompt action to remedy the situation.

Here's what we will do:

_{• If a part is missing, we will send it to your right away via Australia Post or an alternative (depending on the size of the part)
•If a part is damaged or defective, we will send a replacement and provide you with instructions on what to do next. We may request that you dispose of the part, or we will arrange to have it picked up. Please keep all original packing materials, in case an item needs to be returned.}

JumpSport does not pay for the cost of unauthorized repairs or returns. Please note that unidentifiable or unauthorized returns will be refused. All returns must have a Return Authorization number issued by JumpSport (see Return Policy above for details).

If you are not assembling your purchase yourself, check to be sure all parts are included and in good condition prior to the scheduling of a third party to assemble your purchase. JumpSport is not responsible for any installation costs incurred as a result of missing, damaged, or defective parts.

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info@jumpsportfitness.com.au

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02 9898 1405

AS PROTECTIVE AND AS INNOVATIVE AS OUR SAFETY FEATURES ARE, NOTHING CAN REPLACE A PARENT'S WATCHFUL EYE. PLEASE ENSURE THAT YOU, OR ANOTHER ADULT, ALWAYS SUPERVISE YOUR KIDS WHILE THEY USE A TRAMPOLINE. PATENT AND TRADEMARK INFORMATION AT JUMPSPORT.COM/PATENTS. RECALL INFORMATION AT JUMPSPORT.COM/RECALLS.

*Zip Pay. Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.

©COPYRIGHT 1997-2025 JUMPSPORT, INC. ALL RIGHTS RESERVED.

for information on patents go to jumpsport.com/patents

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